Privacy Policy

Our Commitment

ONLY ONE is committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, we recognise our obligations in updating and expanding this program to meet the demands of the GDPR.

We are dedicated to safeguarding the personal information under our remit and in developing a data protection regime that is effective, fit for purpose and demonstrates an understanding of, and appreciation for the new Regulation. Our preparation and objectives for GDPR compliance have been summarised in this statement and include the development and implementation of new data protection roles, policies, procedures, controls and measures to ensure maximum and ongoing compliance.

Direct Marketing 

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

we have revised the wording and processes for direct marketing, including clear opt-in mechanisms for marketing subscriptions; a clear notice and method for opting out and providing unsubscribe features on all subsequent marketing materials. 

You can unsubscribe from our mailing list and request your data to be deleted from our systems at anytime. 

Obtaining Consent 

we have revised our consent mechanisms for obtaining personal data, ensuring that individuals understand what they are providing, why and how we use it and giving clear, defined ways to consent to us processing their information. We have developed stringent processes for recording consent, making sure that we can evidence an affirmative opt-in, along with time and date records; and an easy to see and access way to withdraw consent at any time.

 Policies & Procedures – we are continuously reviewing our data protection policies and procedures to stay in line with the requirements and standards of the GDPR and any relevant data protection laws, including: –

o   Data Protection Ã¢€â€œ our main policy and procedure document for data protection has been overhauled to meet the standards and requirements of the GDPR. Accountability and governance measures are in place to ensure that we understand and adequately disseminate and evidence our obligations and responsibilities; with a dedicated focus on privacy by design and the rights of individuals.

o   Data Retention & Erasure we have updated our retention policy and schedule to ensure that we meet the Ëœdata minimisationâ€â„¢ and Ã¢€Ëœstorage limitationâ€â„¢ principles and that personal information is stored, archived and destroyed compliantly and ethically. We have dedicated erasure procedures in place to meet the new Ã¢€ËœRight to Erasureâ€â„¢ obligation and are aware of when this and other data subjectâ€â„¢s rights apply; along with any exemptions, response timeframes and notification responsibilities.

o   Subject Access Request (SAR)

â€â€œ we have revised our SAR procedures to accommodate the revised 30-day timeframe for providing the requested information and for making this provision free of charge. 

Please, feel free to contact us in case of any further questions.